Youth Outreach Counsellor

Thunder Bay Counselling is a community-based organization that is widely respected for its progressive work environment and forward-thinking approach; from clinical practices and new technologies to flexible work arrangements and professional development opportunities, Thunder Bay Counselling provides a supportive working environment with competitive compensation and benefits.

A Youth Outreach Counsellor is responsible for accomplishing the key responsibilities and accountabilities in compliance with TBC’S policies, procedures and relevant Program Standards and Guidelines.

-Provide clients with an orientation to service and obtain consent to service.
-Assess client situations using standardized assessment tools to determine the types and level of services required.
-Develop treatment plans with clients that include goals to address needs identified through assessment and engage clients to take an active part in the process.
-Provide short term counselling using a variety of TBC’S accepted therapeutic approaches and modalities to support the treatment plan and accomplish identified goals.
-Work with other service providers to align support services for individual youth to meet their needs.
-Support parents and family members to assist youth address their needs by providing short-term counselling and support and, if needed, making referrals to other community services.
-Advocate for and support clients as appropriate through various means, including but not limited to participation in case conferences, facilitating contact with other services and making referrals to other services.
-Maintain an accurate client record that is reflective of services provided and contains updated information.
-Assess on an ongoing basis clients’ risk of harm to self or others and develop safety plans as required.
-Contribute to quality assurance/improvement activities through participation in the evaluation of services by providing clients with standardized feedback tools, contributing to program planning, and providing feedback.
-Address complaints by clients or others by resolving the complaint where possible or by elevating the complaint where required.
-Embrace and commit to practices that promote diversity, equity, inclusion, anti-racism, accommodation needs and language (including French language and needs for interpretation services) in all areas of responsibility.
-Maintain a current level of knowledge in relevant fields and assist in the professional growth and development of peers.
-Develop and provide training in the community to assist in educating the community in general or targeted groups in relevant areas of focus.
-Participate in TBC’S endorsed internal and/or external committees, representing TBC or staff groups, to contribute to the committee’s purpose.

QUALIFICATIONS

-Registration with a regulatory professional college
-Bachelor level degree in a social science with three (3) years’ experience
-Sound theoretical framework for working in a variety of areas, with an emphasis on mental health, trauma, abuse, addictions, depression, anxiety and relationship issues
-Training and experience in crisis intervention, including assessing for and intervening with risk of harm to self and others
-Experience and skill in group development and group facilitation
-Proficient in use of personal computers, with practical experience in current software applications, including Microsoft Office and client management systems

-Personal vehicle with 2 million liability insurance required

BENEFITS
Benefits include life, accident and critical illness insurance, extended health coverage, dental coverage, Employee Assistance Program, group retirement plan, and Paid Time off benefits (28 days per year at start of employment).