Experienced Internet Sales Coordinator / BDC Representative

Experienced Internet Sales Coordinator/ BDC Representative

Have you ever dreamed about working in a dealership you love, excelling in the role you were meant to do, in a team environment you totally feel supported in, making more money than you do at your present job? Now add in state-of-the-art digital resources to help you out-perform your targets, tons of one on one interaction with the dealer principals, and opportunity for advancement in a rapidly growing new and used car dealership. You get:

• Guaranteed base salary

• Aggressive, performance-based monthly bonuses

• Incredible, expert team of colleagues and managers

• Attractive benefits plan including health, dental, vision, and insurance

• Innovative tools and platforms to make your daily tasks fun and interesting

• Opportunity to move up as the company grows

Superior Hyundai is family-owned and operated and part of a growing automotive group, with a dynamic group of experienced automotive professionals who have created a true family-feeling culture of respect and support for one another. Our customers often comment on how amazing their experience is at Superior Hyundai, and that all starts with our amazing staff. As the BDC Representative, you will contribute to this culture by:

• Replying to all inbound email leads in a professional manner.

• Focusing on speed, accuracy, and friendliness of replies and recurring communication

• Sharing the customer-friendly policies and transparent processes of the dealership

• Working hard to exceed performance targets for both volume and customer satisfaction

• Being innovative in your approach to the unique needs of our customers

• Leveraging the CRM and related platforms designed to streamline the pre-sales process

• Asking questions to ensure you are giving truthful responses to all customer inquiries

• Sharing in the successes and challenges of the sales team with a positive attitude and humor!

To be successful in this role, and in this dealership, the following skills and attributes are either essential or preferred:

• 2+ years of sales or BDC experience (or relevant experience)

• Comfort with digital platforms, basic desktop software, CRM systems, email, and web-based apps

• Familiarity with mobile devices including text, email, and apps

• Excellent phone skills, effective and persuasive email communication

• Ability to multi-task, smile under pressure, and stay calm in the chaos

• A skill for diffusing conflict, earning client trust, and remaining focused on the company’s goals

• Fluency in English

• OMVIC certified, or ability to become OMVIC certified

• A self-motivated go-getter with big expectations for your career

Job Types: Full-time, Permanent

Salary: $32,000.00-$80,000.00 per year

Experience:

• automotive/internet sales: 2 years (Preferred)

Language:

• English

If you feel as though you would make a competent addition to our team, please email your resume and references to Kevin Hurdis at: khurdis@superiorhyundai.ca