Order Desk Manager – Sioux Lookout, ON

  • Full Time
  • Anywhere
  • 25/hr, dependent on experience CAD / Year
  • December 31, 2022
  • Salary/Pay: 25/hr, dependent on experience

Website www.freshmarketfoods.ca

Order Desk Manager

As Order Desk Manager you will work with staff to ensure orders are completed in a timely fashion while providing the best service to our customers!

Duties/Responsibilities:

·       Train and coach staff on all aspects of the Order Desk including shopping orders, processing Nutrition North Subsidy, and communicating with customers

·       Grow business for the Order Desk by reaching out to the communities and informing them of our services and the Nutrition North program.

·       Develop strong working relationships with local airlines used by customers to ensure timely delivery of orders.

·       Responsible for the Nutrition North Program ensuring that Fresh Market Foods remains in compliance with sales and reporting requirements as set out by the Government of Canada.

·       Promote the use of the Ecommerce Store (store.freshmarketfoods.ca) to streamline the ordering process

·       Work with file maintenance to ensure products are entered following Nutrition North Guidelines

·       Communicate regularly with the Marketing Department to continually enhance the Ecommerce Store (store.freshmarketfoods.ca)

·       Interact with customers and resolve complaints or grievances

·      Provide Excellent Customer Service and address customer concerns in a timely manner

Qualifications:

·       Strong communication and organizational skills

·       High school education preferred or equivalent combination of education and experience.

·       Available to work varying shifts

·       2 – 3 years supervisory/management experience

Terms of Employment: Full-Time

Wage/Salary: $25.00/hour

Benefits:

·       Medical & Dental Benefits and Long Term Disability (after 3 Month Probation completed)

·       Employee Assistance Program and Maple Program (after 3 Month Probation completed)

·       RRSP program (after 3 Month Probation completed)

·       Staff Wellness Program

·       Dayforce Wallet – access your pay when you want

·       10% Staff Discount

Closing Date: December 3, 2022

Points of Contact:

Liz Ward, Human Resources Manager

In Store: 79 Queen Street; Sioux Lookout, ON

Email: hr@freshmarketfoods.ca

Phone: 1-807-737-1630 ext. 1012

Fax: 1-807-737-1828

Fresh Market Foods is an equal opportunity employer. We encourage all interested applicants to apply. Reasonable accommodations will be provided during the hiring process.

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