Central Records Clerk – Temporary

  • Full Time
  • Anywhere
  • 28.41/hour CAD / Year
  • December 31, 2022
  • Salary/Pay: 28.41/hour

Thunder Bay Police Service
1200 Balmoral Street

The Thunder Bay Police Service values diversity and supports inclusion as an equal opportunity employer.  The Thunder Bay Police Service is dedicated to developing and promoting professionally skilled employees who reflect the community we serve.  We are currently accepting applications for Central Records Clerks and encourage all candidates who are seeking a rewarding career, who value diversity and are committed to providing our community with exceptional service to apply.

The Thunder Bay Police is currently seeking motivated individuals to fill our temporary positions of Central Records Clerk.  The successful candidates will be responsible for receiving, processing, maintaining, and sorting Central Records information for retrieval, according to CPIC (Canadian Police Information Centre) and Thunder Bay Police policies and procedures.  Specific responsibilities shall include, but are not limited to:

  • Transcribes, enters, formats and/or links on the Records Management System (RMS) reports and data received by dictation system, hard copy (e.g. police reports, etc.) or other format.
  • Classify minor incidents according to Statistics Canada and Thunder Bay Police policy.
  • Process requests for motor vehicle accident statements and insurance reports pursuant to Law Enforcement and Records (Managers) Network (LEARN) guidelines and legislation.
  • Queries C.P.I.C. to obtain information.
  • Responds to internal and external telephone and counter inquiries and provides information by accessing various records (e.g. insurance companies, law firms, other police services, etc.).
  • Types correspondence, prepares special projects, insurance queries, etc. for the Records Manager.
  • Maintains,  processes, and files records, forms, and lists ( e.g. MVC, CD files, non-computerized reports, court requests, criminal records etc.).
  • Applies retention bylaw including reviewing, indexing, transferring and destroying files.


The successful candidates must possess a secondary school diploma or equivalent combination of education and experience, working with highly confidential information.  Demonstrated knowledge of computers and proficient with Microsoft applications with a minimum typing speed of 50 wpm. Must possesses excellent communication skills, both written and verbal, as well as excellent knowledge of English grammar, structure and spelling are required.  Demonstrated customer services skills are essential.  Experience with Dictaphone is an asset.

The Thunder Bay Police Service is committed to ensuring a safe and productive workplace for all employees. As a condition of employment, all new employees are required to be fully vaccinated against COVID-19, unless there is a valid exemption pursuant to the Human Rights Code.

Qualified applications are invited to submit a cover letter and resume, referencing the competition number, electronically to recruitment@thunderbaypolice.ca or by mail to Human Resources, Thunder Bay Police Service, 1200 Balmoral Street, Thunder Bay, ON, P7B 5Z5.

We are an equal opportunity employer and encourage diversity in our workplace. Accommodation is available for applicants with a disability.

We thank all applicants for their interest however, only those candidates that are selected for an interview will be contacted.

Upload your resume or any other relevant files.

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