Customer Service Agent / Flight Follower

Searching for a job in aviation? Thunder Airlines is hiring a full time Customer Service Agent/Flight Follower. The CSA is the first point of contact for customers, visitors and employees. The employee must maintain a professional image when answering and directing calls and greeting visitors in a prompt and efficient manner. The CSA will also be responsible for flight following of all aircraft, and other operational tasks as assigned.

Responsibilities:

Monitoring of all flights (will be expected to learn the aviation software and pilot duty regulations) book travel, and accommodations

Providing Charter Quotations

Ability to work long hours and possible shift work

Coordinate daily flight operations and aircraft availability with maintenance

Documentation of any flight related incidents or operations disruptions

Knowledge and Skills Required:

Ability to multitask in a fast-paced environment with minimal supervision is essential

Must have excellent organizational, prioritizing and communication skills.

Above average computer skills

Attention to detail is imperative.

Education and Experience:

High School Diploma or Equivalent.

Aviation experience is an asset but not required.

Thunder Airlines Ltd. offers competitive wages and benefits.

Thank you to all that apply. Only the applicants considered for an interview will be contacted.