Ground Support

Description: Under the direction of the Base Manager, you will be primarily responsible for offering logistical ground support to air crews and cargo acceptances. Additional assignments will also include general labor duties, loading and offloading aircraft, general housekeeping, data entry, and other duties as assigned by management.

Key Responsibilities:

Ensure excellent customer services when handling customer calls/inquiries; accepting cargo; collecting payment; providing quotes and in any other customer situation
Contact customers regarding incoming freight, required purchase orders or monies due in a professional and courteous manner
Accurately produces all freight loads for company aircraft according to the prescribed aircraft weight and balance prior to scheduled departure times
Maintain accurate records of all incoming and outgoing freight
Accurately enter all incoming freight into Skyline
Cargo acceptance and inventory control
Complete Daily Cash Outs and any other required paperwork
Follow company policies and procedures when accepting dangerous goods
Perform and uphold North Star’s Customer Service Standards to both internal and external customers
Any other related duties as assigned

What We Are Looking for:

High school diploma or equivalent is an asset
Previous shipping and receiving experience is an asset
Demonstrated ability to operate material handling equipment including forklift truck
Knowledge of filling out waybills is an asset

Able to communicate both verbally and in writing
Basic mathematical skills
Able to work efficiently as a part of a team as well as independently
Computer literacy, including working skills of Excel and e-mail
Attention to detail in all areas of work.
Excellent organizational, time management and prioritizing skills
Hold a drivers license
Ability to communicate in Oji-Cree or Ojibway is an asset
Ability to lift up to 40lbs

For more information on this job posting, please see the following link.

North Star Air Ltd. – Career