Field Service Technician

  • Full Time
  • Anywhere
  • December 17, 2021
  • Salary/Pay: $20/hour

Website FSET

ABOUT FSET

Founded in 1999 and based out of Kenora ON, FSET Inc. is an Information Technology & Services provider delivering progressive and forward-thinking technical solutions within both the public and private sectors. In addition to being a full-service IT company and Managed Services Provider, FSET assists organizations in their digital transformation to remove and reduce inefficiency and improve on employee workflows.

The FSET team shares 60 years of experience within Law Enforcement Information Technology (LEIT) and close to 40 more within healthcare in Canada and the US. Other verticals include Small and Medium Businesses, Enterprise, Education, and various levels of Government. Through leading partners, such as Entrust, Microsoft, Citrix, Nutanix, Dell, Lenovo, and Samsung our staff help streamline and deliver best-in-class technologies and solutions, so your organization can focus on productivity and driving the business forward.

JOB BRIEF

We are looking for a self-starter to join our team and work alongside us at the forefront of the tech industry in Northwestern Ontario. The Service Technician position is a permanent full-time job opportunity. Under the supervision of the Sales and Service Manager, the successful candidate will join the Field Services team and be responsible for travelling in and around Kenora and surrounding areas to install SpaceX Starlink satellites and other cutting-edge telecommunications infrastructure.

RESPONSIBILITIES

  • Provide service and customer support during field visits or dispatches.
  • Installation of SpaceX Starlink satellites
  • Manage all on site installation, repair, maintenance and test tasks as necessary.
  • Produce timely and detailed service reports
  • Follow all company filed procedures and protocols.
  • Cooperate with the technical team and communicate effectively across the organization.
  • Comprehend customer requirements, provide appropriate recommendations, and create positive relationships with customers and communities.
  • Travelling to and from regional First Nation communities, including fly-in reserves.
  • Operate vehicle(s) in a safe manner and use field automation systems.
  • Working outdoors in various weather conditions that may include extreme temperatures.

QUALIFICATIONS & SKILLS

  • A minimum of a High School diploma.
  • Hold a valid Class G driver’s license.
  • Capable of lifting up to 50 lbs.
  • Knowledge and ability to work with different hand and power tools.
  • Able to work at heights, climb and work freely on ladders.
  • Possess good dexterity and physical fitness; ability to kneel, bend, and work in areas with restricted or limited movement.
  • Understanding of computer fundamentals and ability to configure internet connections.
  • Strong work ethic, punctuality, and ability to work independently with minimal supervision.
  • Ability to communicate with the public and fellow employees in a courteous and tactful manner with a commitment to maintaining strong customer service.
  • Flexibility to work variable hours and overtime as needed; days, evenings, weekends, and statutory holidays as needed.
  • Working knowledge of Indigenous culture and customs is an asset.

BENEFITS

  • Professional Development
  • Paid Educational Training
  • Career Growth Opportunities
  • Comprehensive Benefits

If you are interested in this job opportunity and are excited to work alongside us at the forefront of the tech industry, we invite you to apply on Indeed; no phone calls, please. We would like to thank everyone for their applications, but only those individuals selected for an interview will be contacted. The job posting will remain open until the position is filled.

Individuals seeking employment with FSET Inc. are considered without regard to race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, gender identity, sexual orientation, medical history, or any other status protected by the laws. We are committed to the principle of equal employment opportunity and providing employees with a work environment free of discrimination and harassment.

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