Operations Manager

  • Full Time
  • Anywhere
  • Based on experience CAD / Year
  • December 31, 2022
  • Salary/Pay: Based on experience

Website Fresh Market Foods

Operations Manager

 

In this role you will be responsible for overseeing all the departments in the store. Including working on promotional opportunities, assisting with staffing needs and providing ongoing coaching and support to Department Managers.

 

Duties/Responsibilities:

 

·       Ongoing coaching and annual review of managers

·       Update Managers on business performance, new initiatives and other pertinent issues

·       Understanding constraints in operations to create an attainable critical path for success

·         Perform daily checks on quality and in stock positions

·       Assist Managers in development and implementing cross merchandising opportunities

·       Review departmental schedules to ensure adequate labor available for shifts; provide assistance with finding coverage as needed

·         Formulate pricing policies by reviewing merchandising activities to determine additional needed sale promotions, authorizing clearance sales, and studying trends

·         Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing

·       Ensure quality standards and Health & Safety standards are being met in all departments

·         Respond to customer complaints and comments

·         Walk the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues

 

Qualifications:

·       Excellent Customer Service

·       Strong communication and organizational skills

·       High school education preferred or equivalent combination of education and experience

·       Experience as a supervisor in a retail setting

·       Available to work varying shifts

·       3 to 5 years progressive management

 

Terms of Employment: Full-Time

 

Wage: Starting at $30/hour, to be negotiated on experience

 

Benefits:

·       Medical & Dental Benefits and Long Term Disability (after 3 Month Probation completed)

·       Employee Assistance Program and Maple Program (after 3 Month Probation completed)

·       RRSP program (after 3 Month Probation completed)

·       Staff Wellness Program

·       Dayforce Wallet – access your pay when you want

·       10% Staff Discount

 

Please send resume to:

 

Liz Ward, Human Resources Manager

In Store: 79 Queen Street; Sioux Lookout, ON

Email: hr@freshmarketfoods.ca

Phone: 1-807-737-1630 ext. 1012

Upload your resume or any other relevant files.

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