Customer Service Supervisor

  • Full Time
  • Anywhere
  • April 15, 2020
  • Salary/Pay: $15/hr

Website Fresh Market Foods

As a Customer Service Supervisor, you will play an important role in providing customers with fast and friendly service.

Duties/Responsibilities:
• Greet customers in a friendly and professional manner
• Answer customer questions and ensure customers leave satisfied
• Attending customers in person/over the phone and resolving customer complaints
• Train and supervise cashiers
• Co-ordinate and schedule the activities of the cashiers
• Review accuracy of work of cashiers and provide additional training and support as needed
• Help cashiers in resolving problems and completing work
• Maintain specified inventory and order merchandise
• Ensure the visual standards and image of the department are maintained, such as store displays, signage and cleanliness
• Authorize payments and return of merchandise
• Make recommendations to management concerning staff and improvement of procedures

Terms of Employment: Permanent Full-Time (40 hours/week)

Positions Available: 4

Wage/Salary: $15.00/hour

Benefits: After completing the 3 month probationary period, employees are eligible to sign up for our Medical & Dental Benefits and Long Term Disability. Additionally, non-probationary employees will be eligible to participate in our RRSP program.

Education: Completion of high school or equivalent combination of education and experience

Work Experience: Less than 1 year

Language of Work: English

Transportation: Fresh Market Foods will pay for the one-time round-trip transportation costs of the successful candidate to our location and back to the successful candidates permanent residence at the end of the applicable work period.

Points of Contact:

Liz Ward, Human Resources Manager

In Store: 79 Queen Street; Sioux Lookout, ON
Email: hr@freshmarketfoods.ca
Phone: 1-807-737-1630 ext. 1012
Fax: 1-807-737-1828

Fresh Market Foods is an equal opportunity employer. We encourage all interested applicants to apply. Reasonable accommodations will be provided during the hiring process.

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