Summer Travel Counsellor

  • Full Time
  • Part Time
  • Anywhere
  • June 25, 2021
  • Salary/Pay: 14.10-15.25/hour

Destination Ontario
261 Queen Street West


Summer Travel Counsellors Ontario Travel Information Services

Are you passionate about Ontario’s attractions, natural wonders and urban adventures? Help visitors discover Ontario this summer. Become a Summer Travel Counsellor.

Ontario Travel Information Services

·         Destination Ontario operates 11 Travel Information Centres across Ontario (OTICs)

•         Offer customized travel information, trip planning and visitor services both in person at Travel Information Centres and other locations (events, etc) and by phone

•         Promote tourism in Ontario

Summer Travel Counsellors

•         Deliver visitor information services in-person, over the phone, virtually, and digitally

•         Deliver services in the centre and within the community

•         Research information about tourism experiences, products and services

•         Help visitors plan their travel in Ontario using sales, promotion and interpersonal skills

•         Connect with Tourism Industry Partners for up-to-date information and partnership opportunities

•         Receive a uniform at no cost

•         Participate in a three- to five-day orientation and training session

•         Participate in attraction familiarization tours

•         Experience working in the Ontario Public Service (OPS)

•         Work a flexible schedule

•         Work in a friendly team environment

•         Opportunity to extend contract after Labour Day may be considered

•         Salary range: $14.25 – $15.10/hour

Skills and Knowledge Required

•         Strong customer service practices

•         Computer and internet research skills

•         Good communication and interpersonal skills

•         Ability to work in a team environment

•         Flexibility to work off site at key events, festivals and attractions

•         Fluency in another language an asset

•         Tourism related education and/or experience an asset

•         Retail experience an asset

•         Customer service and travel counsellor skills training will be provided




•         Must be enrolled in a full-time study program and intend on returning to school in the fall

•         Canadian citizen, or be legally entitled to work in Canada up to 36.25 hours/week

•         Available to work May/June to September

•         Available to work evenings and weekends, up to 36.25 hours/week

Ontario Travel Information Centres




Niagara Falls:

Pigeon River:


Sault Ste. Marie:

St. Catharines:




How to Apply

Send your resume and cover letter by email to the OTIC location you would like to work. Due to high volume of applications, only those selected for an interview will be contacted.

Additional Information

The OPS is an accessible employer and we offer accommodation in all aspects of employment, including the recruitment process. Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint to learn more about the OPS commitment to advancing racial equity, diversity and inclusion. The OPS is an innovative, responsive and accountable public service that works hard to be diverse, anti-racist, inclusive, merit-based and equitable.



Upload your resume or any other relevant files.

Newsletter Sign-Up

Subscribe to our Newsletter to stay up-to-date with YES Events and Success Stories!